Your privacy is our priority. This document clearly explains how bently88 collects, uses, stores, and protects the personal information of every member in Malaysia with full trust and transparency.
Important Note: By registering and using the Bently88 platform, you agree to the collection and use of information as described in this Privacy Policy. Please read this document carefully in its entirety.
Bently88 takes user privacy very seriously. As an online betting platform serving users in Malaysia, we understand how sensitive the personal and financial information you entrust to us truly is. That is why we have developed this comprehensive privacy policy — so you know exactly how your data is handled at every stage.
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use the Bently88 website, mobile app, and all associated services. We operate in accordance with strict data protection principles and comply with internationally recognised security standards.
Our commitment to privacy is more than a legal obligation — it is a core value that guides every business decision involving user data. You have the right to know, and we are committed to being transparent.
Bently88 collects information from you through several methods, depending on how you interact with our platform. Below are the categories of information we collect:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Information | Full name, date of birth, IC/passport number | Registration form & KYC |
| Contact Information | Email address, phone number, residential address | Account registration |
| Financial Information | Bank account number, bank name, transaction history | Deposit & withdrawal process |
| Technical Data | IP address, device type, browser, operating system | Automatic server logs |
| Usage Data | Game history, betting preferences, session activity | Internal tracking system |
| Communication Data | Live chat records, support emails, feedback | Customer support interactions |
We only collect information that is strictly necessary for the stated purposes. We do not collect sensitive data such as biometrics, medical records, or political views unless required by law for specific purposes.
Data Minimisation Principle: Bently88 only collects data that is necessary for its stated purposes. Irrelevant data will never be requested or stored in our systems.
Every piece of data we collect is used for legitimate, predefined purposes. Below is a detailed breakdown of how your information is used in bently88 operations:
We do not use your information for any purpose unrelated to bently88 services without your explicit consent.
Bently88 invests heavily in security infrastructure to keep your data protected at all times. All personal and financial information is safeguarded through multiple layers of security:
Data retention period: We retain your personal information for as long as your account is active or as needed to provide our services. After account closure, certain data will be kept for the period required by applicable law (typically 5 to 7 years for financial records).
Your Responsibilities: While we take all reasonable steps to protect your data, the security of your password and login credentials is your responsibility. Do not share this information with anyone.
Bently88 does not sell, rent, or transfer your personal information to third parties for marketing purposes. However, there are specific situations where we may need to share your data with certain parties:
All third parties we work with are bound by data processing agreements that require them to handle your information to the same security standards we hold ourselves to.
The bently88 platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform operates at its best. Cookies are small text files stored on your device when you browse our website.
Types of cookies we use:
You can manage your cookie preferences through your browser settings at any time. However, disabling essential cookies may affect platform functionality. For more information on managing cookies, please refer to your browser's documentation.
As a bently88 user, you have clear rights regarding your personal information. We are committed to respecting and facilitating these rights:
You have full control over your personal information. The following rights are available to you at any time.
You have the right to request a copy of all personal information we hold about you at any time.
If any of your information is inaccurate or outdated, you have the right to request a correction immediately.
You may request the deletion of your personal data, subject to applicable legal retention obligations.
You may object to the processing of your data for specific purposes, including direct marketing, at any time.
You have the right to receive your data in a structured, machine-readable format for transfer to another service.
In certain situations, you may request that we restrict the processing of your data while a review is carried out.
To exercise any of the rights above, please contact our support team via in-platform live chat or email us at [email protected]. We will process your request within 30 business days.
The bently88 platform is exclusively for users aged 18 and above. We do not intentionally collect, process, or store any personal information from individuals under the age of 18.
All account registrations go through a strict age verification process. If we find that information has been collected from an underage individual, we will immediately delete that data and close the account without prior notice.
If you have reason to believe that someone under the age of 18 has registered on our platform, please contact our support team immediately so that appropriate action can be taken.
The bently88 platform may contain links or integrations with third-party services such as game providers, payment processors, and social media channels. This Privacy Policy applies solely to the bently88 platform.
Bently88 is not responsible for the privacy practices or content of any third-party websites or services. We encourage you to read the privacy policy of every third-party platform you visit or use before providing them with any personal information.
Every game and payment provider we partner with is subject to strict confidentiality and data protection agreements, though ultimate responsibility for their own policies remains with them.
Bently88 reserves the right to update or modify this Privacy Policy at any time in response to changes in legislation, technology, or our business practices. All significant amendments will be communicated to users via:
The "Updated" date at the top of this document will always reflect the latest version of the Privacy Policy. Continued use of the bently88 platform after amendments take effect will be considered your acceptance of the updated terms.
If you do not agree with any changes, you have the right to close your account and discontinue use of the platform before the amendments take effect.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, the bently88 privacy team is ready to assist you.
You can reach us through the following channels:
For privacy rights requests such as data access, correction, or deletion, please clearly state the type of request and include sufficient identity verification details so we can process your request securely and accurately.
All privacy-related communications will be handled with full confidentiality and accessed only by staff specifically authorised to manage personal data enquiries.
Protecting your information is not just an added feature — it is at the core of every aspect of the bently88 infrastructure.
Every piece of data moving between your device and bently88 servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions worldwide.
Add an extra layer of security to your account with two-factor authentication (2FA). Even if your password is compromised, your account remains protected from unauthorised access.
Your data is stored in ISO 27001-certified data centres with layered physical and digital security controls. Automatic backups ensure your data is never lost.
Our fraud detection system monitors every transaction and account activity in real time. Any unusual activity is automatically detected and blocked.
Bently88 never sells or rents user data to advertisers or data brokers. Your information belongs to you and will never be traded.
Only staff who genuinely require access to specific data are permitted to do so, and every access is recorded in a tamper-proof audit log.